Frequently Asked Questions
Everything you need to know about your next pair of Wade performance gear.
How long does shipping take for Way of Wade products?
Standard international shipping typically takes 7-15 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status in real-time.
What is your return policy for performance basketball shoes?
We offer a 30-day return policy for items in original, unworn condition with all tags and packaging intact. Please note that shipping fees for returns are the responsibility of the customer unless the product is defective.
How do I know which size to order?
Way of Wade shoes generally fit true to size. We recommend checking our detailed Size Guide on each product page, which includes measurements in centimeters to ensure the most accurate fit for your foot shape.
Are the shoes authentic and used by professional athletes?
Yes, all products sold on our official store are 100% authentic. Our performance series features the exact same technology and specifications used by Dwyane Wade and other professional athletes on the court.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping destination.
Can I cancel or modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a cancellation within 2 hours of placement. After this window, we may be unable to stop the shipment, and you will need to initiate a return upon receipt.